Effective Date: January 14, 2025
At Zeal eCommerce (“we,” “our,” “us”), accessible from https://zealecommerce.com, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following personal information:
- Name
- Email Address
- IP Address (may be automatically collected via Google Analytics)
This information is collected through:
- Contact forms on our website
- Google Analytics for website analytics purposes
Purpose of Data Collection
We collect and process personal data for the following purposes:
- Marketing and promotions
- Providing services and responding to inquiries
- Analyzing website performance and user behavior
Legal Basis for Processing Data
Under GDPR, we rely on the following legal bases for processing personal data:
- Consent: When users provide information voluntarily via contact forms.
- Legitimate Interest: For analytics and improving website functionality.
Data Sharing
We do not share your personal information with third parties. However, we use Google Analytics, which acts as a third-party processor. For more information on how Google processes your data, please refer to Google’s Privacy Policy.
User Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Request corrections to your data
- Deletion: Request deletion of your data
- Opt-Out: Opt out of receiving marketing emails (you may choose not to opt in initially)
To exercise these rights, contact us at info@zealecommerce.com.
Cookies and Tracking
We use Google Analytics for analytics purposes, which may collect IP addresses and other website usage data. A cookie consent banner is implemented to inform users and obtain their consent for non-essential cookies.
Users can manage their cookie preferences through the cookie banner or their browser settings.
Data Storage and Retention
Personal data submitted via contact forms is stored securely on our servers. We retain data for a period of up to five years, or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Data Security
We implement appropriate security measures, including:
- SSL encryption for data transmission
- Secure storage of personal data
- Regular security audits to protect against unauthorized access, disclosure, alteration, or destruction
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it promptly.
International Data Transfers
We do not transfer personal data internationally. All data is processed and stored within Pakistan.
Dispute Resolution
If you have any concerns or disputes regarding your privacy, please contact us first at info@zealecommerce.com. If your issue is not resolved, you may escalate it to the relevant data protection authority.
Compliance with GDPR and CCPA
Under GDPR, users have the right to access, rectify, erase, and restrict the processing of their data. Under CCPA, California residents have the right to request information about how their data is collected, used, and shared, as well as the right to request deletion of their personal information.
To exercise your rights under GDPR or CCPA, please contact us at info@zealecommerce.com.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@zealecommerce.com